We're here to help! Whether you have questions about our products, need assistance with an order, or just want to provide feedback, we'd love to hear from you.
Send Us a MessageFeel free to reach out to us through any of the following channels. Our team is ready to assist you with any inquiries you may have.
Manager: Li Ming (李明经理)
Room 1209, Star Building, Xinxin Sha Road, Xinqiao Street, Bao'an District, Shenzhen, Guangdong Province, China 518125
中国广东省深圳市宝安区新桥街道新新沙路星际大厦1209室 邮编：518125
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Shenzhen, Guangdong Province, China
We offer several shipping options including standard shipping (5-10 business days), express shipping (3-5 business days), and expedited shipping (1-3 business days). Shipping costs and delivery times vary depending on your location. You can see the exact shipping options and costs during checkout.
We offer a 30-day return policy for all products. Items must be in their original condition, unused, and in the original packaging. To initiate a return, please contact our customer service team with your order number. Return shipping costs are the responsibility of the customer unless the item is defective or we made an error.
Yes, we ship to over 50 countries worldwide. International shipping times vary from 7-20 business days depending on the destination. Please note that customers are responsible for any customs duties, taxes, or import fees that may apply in their country.
Once your order has been shipped, you will receive a confirmation email with a tracking number and a link to track your package. You can also log into your account on our website to view the status of your order and tracking information.
We accept all major credit cards (Visa, MasterCard, American Express), PayPal, Apple Pay, Google Pay, and bank transfers for wholesale orders. All payments are processed securely through our encrypted payment gateway.